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Contact Us.
Details:
Sri Lanka Office:
Envogue Pvt. Ltd.
Level 13,
MAGA ONE,
NO 200,
Nawala Road,
Narahenpita,
Colombo 05.
SRI LANKA.
Phone: +94 11 7494 228
Email: hello@envogueceylon.com
Website: www.envogueceylon.com
UK Office:
Envogue Ceylon Ltd
128 City Road
London
EC1V 2NX
UNITED KINGDOM
Phone: +44 203 815 8016
Email: business@envogueceylon.com
FAQ
Frequently asked questions
A: ENVOGUE CEYLON is distinguished in the gem and jewelry industry by several key factors that ensure the highest quality and authenticity of our products. Firstly, we source our gemstones directly from the rich mines of Ceylon, known globally for producing some of the most exquisite and unique gems. This direct supply chain not only guarantees the authenticity of each stone but also allows us to offer competitive pricing. Secondly, our skilled artisans blend traditional craftsmanship with modern techniques to create stunning, one-of-a-kind pieces that stand out in their elegance and durability. Additionally, we prioritize ethical sourcing and sustainability, ensuring that every gemstone is procured and processed with the utmost respect for the environment and local communities. Our commitment to customer satisfaction and personalized service further enhances the experience, making ENVOGUE CEYLON a trusted name for premium gems and jewelry.
A: Sri Lanka is renowned for its gemstones due to several unique factors, making it a global treasure trove for gem enthusiasts.
The island's geological combination of ancient metamorphic rocks and rich gem-bearing gravels creates an ideal environment for high-quality gemstones. Sri Lanka, often referred to as the "Gem Island," has been a significant source of various precious gemstones, such as sapphires, rubies, and alexandrites, for over 2,000 years. One of the key reasons Sri Lankan gemstones stand out is their exceptional quality and clarity.
The country is famous for producing the stunning Ceylon Sapphire, which is known for its vivid blue hue and superior quality. Sri Lanka's artisanal mining techniques, handed down through generations, ensure that gemstones are extracted with minimal environmental impact and with great care to preserve their natural beauty. Furthermore, Sri Lanka's gemstones are ethically sourced, adhering to strict regulations that protect both the miners and the environment. This commitment to ethical practices and sustainability enhances the appeal of Sri Lankan gemstones in the global market.
At Envogue, we take pride in offering a curated selection of these extraordinary gemstones. Each piece is carefully selected to ensure our customers receive only the finest quality gems, reflecting the rich heritage and unparalleled beauty of Sri Lanka's gemstone industry.
A: Yes, you absolutely can buy precious Ceylon gemstones at Envogue. We partner with reputable suppliers to offer a curated collection of high-quality gemstones directly from Sri Lanka, known for their superior quality and vibrant colors. Our selection includes a variety of Ceylon sapphires, rubies, and other gemstones, each carefully vetted to ensure authenticity and value. Shopping with Envogue guarantees you access to some of the finest gemstones on the market, complete with detailed descriptions and certificates of authenticity for your peace of mind. Visit our website to browse our exquisite collection and find the perfect gemstone to complement your unique tastes and needs.
A: Handmade jewelry refers to pieces that are crafted by artisans without the use of mass-manufacturing machines. Each item is meticulously created using a variety of techniques such as casting, wire wrapping, and metalworking. The unique nature of handmade jewelry often results in one-of-a-kind pieces that hold greater value due to the individual craftsmanship involved.
At Envogue, we pride ourselves on offering a curated collection of handmade jewelry. Our pieces are made by local artisans who pour their skill and creativity into each design. This ensures that every item you purchase from us is not just an accessory but a work of art. Whether you're looking for a custom engagement ring, a distinctive necklace, or a pair of unique earrings, Envogue guarantees high-quality, handmade jewelry that reflects both traditional craftsmanship and contemporary design.
A: Traditional jewelry refers to ornamental pieces that are crafted using time-honored techniques and materials, often reflecting the cultural heritage and history of a particular region or community. These pieces can include necklaces, bracelets, earrings, rings, and headpieces made from materials such as gold, silver, precious stones, and beads. Traditional designs frequently incorporate symbolic motifs and intricate craftsmanship that has been passed down through generations.
At Envogue, we are proud to offer a curated selection of traditional jewelry that celebrates the rich cultural heritage and exquisite artisanship of various traditions. Our collection features both classic and contemporary interpretations of traditional designs, ensuring there is something for everyone who appreciates authenticity and timeless elegance. Whether you are looking for a statement piece for a special occasion or a timeless accessory for everyday wear, Envogue has the perfect piece to complement your style. Visit us today to explore our beautiful range of traditional jewelry.
A: At Envogue, we meticulously select high-quality metals to craft each piece of jewelry. The primary metals we use include gold, silver, and platinum, known for their durability and timeless appeal. Additionally, we offer pieces made from titanium and stainless steel for those seeking hypoallergenic options. Our gold jewelry is available in various alloys, including yellow gold, white gold, and rose gold, allowing for a diverse range of styles and preferences. Silver pieces often feature sterling silver, prized for its luster and elegance. By using only the finest metals, we ensure that every piece from Envogue not only embodies beauty but also stands the test of time.
A: At Envogue, we understand that there is often confusion between the terms Carat and Karat or CT and KT.
Karat is a term used to indicate gold purity. In many countries it is a legal standard to stamp gold jewelry with markings such as 10KT, 14KT and 18KT. The Karat stamp indicates the purity of the metal. Pure gold is 24 karat so the number preceding the KT marking indicates how many parts out of 24 are pure gold. For example 14KT indicates that there are 14 units of pure gold mixed with 10 units of other metal. These alloys are added to control durability, color and cost of fine jewelry.
Carat is a unit of weight used to measure diamonds and precious gemstones. In ancient times traders used carob seeds on balance scales to determine the weight of gemstones. As time passed the term carob evolved into the word carat and an exact weight was assigned. In modern times the carat is equal to 1/5 of a gram. A carat is broken down into 100 units known as points. Stones that weigh less than 1 carat are indicated by a decimal point. An example is that a half carat stone weighs .50ct.
A: At Envogue, we understand that choosing the right karat gold for your jewelry can be a crucial decision. The best karat gold depends on your preferences for durability, color, and budget. Here's a quick guide to help you decide:
- 24K Gold: This is pure gold, which means it has a bright yellow hue and is highly valuable. However, it's also the softest and most malleable, making it less ideal for everyday wear as it's prone to scratches and dents.
- 18K Gold: Comprising 75% gold and 25% other metals like copper or silver, 18K gold strikes a balance between purity and durability. It has a rich color and is less susceptible to wear, making it a popular choice for fine jewelry that you'll wear frequently.
- 14K Gold: With 58.3% gold content, 14K gold offers more durability while still retaining a beautiful appearance. It’s a great option for those who want a good mix of quality and resilience, and it's typically more affordable than higher karat golds.
- 10K Gold: Contains 41.7% gold and is the most durable due to its higher percentage of alloy metals. While it has a lighter color and more affordability, it’s less likely to show wear and tear, making it suitable for those with an active lifestyle or a tighter budget.
At Envogue, we recommend 18K gold if you want a luxurious feel and excellent durability. If you need something more resilient on a day-to-day basis, 14K gold is a fantastic choice. Visit us to see our collection and speak with our experts to find the perfect gold jewelry tailored to your needs and desires!
A: At Envogue, we offer a seamless and trustworthy process for clients looking to sell or repurpose their old gold. Whether you have outdated jewelry, broken pieces, or gold items you no longer need, we provide several options tailored to your needs. You can choose to sell your gold directly to us where our expert appraisers will assess its value and offer you a competitive price. Alternatively, if you're looking to refresh your current jewelry, we provide customization and redesign services to turn your old gold into a new, unique piece that reflects your style. Visit us at Envogue to discover how you can make the most out of your old gold while ensuring a professional and transparent experience.
A: Envogue has streamlined its delivery procedure to ensure that your ordered products reach you efficiently and without hassle. Here’s how our delivery process works:
1. Order Confirmation: Once you place an order on Envogue, you will receive an email confirming your purchase. This email will include your order details, the estimated delivery date, and a unique tracking number.
2. Processing: Our team thoroughly checks each item to ensure it meets our quality standards before packing it securely. This processing phase typically takes 1-2 business days.
3. Shipping: After your order has been processed, it is handed over to our trusted courier partners. You will receive a notification with your tracking number, which you can use to track the status of your delivery in real-time.
4. Delivery: Our courier service aims to deliver within the estimated delivery timeframe provided in the confirmation email. We offer contact-free delivery for your safety and convenience. In case you are unavailable at the time of delivery, our partner will leave a note with instructions on how to arrange a re-delivery or pick-up.
5. Post-Delivery Support: Should you encounter any issues with your order upon receipt, our customer service team is available to assist you. Simply contact us through the customer service section on Envogue, and we will resolve your query promptly.
By following these steps, Envogue ensures that every delivery is handled with care and professionalism, reflecting our commitment to excellent customer service.
A: Yes, you can absolutely organize a Gem Exhibition with Envogue through Envogue. We specialize in coordinating international exhibitions and can assist you in arranging a gem exhibition in your country. Our services include securing the venue, managing logistics, marketing the event, and ensuring compliance with local regulations. To get started, please contact our customer service team to discuss the specifics of your event, and we will guide you through the entire process.
A: Absolutely! At Envogue, we are enthusiastic about building vibrant community partnerships. If you're interested in becoming a business partner of Envogue, our local business can help facilitate this connection. Envogue offers excellent opportunities for collaboration, and we're here to assist every step of the way. Whether you're looking to co-host events, share marketing resources, or develop joint promotions, Envogue ensures a seamless process. Contact us today to explore how we can collectively expand our reach and achieve mutual success!
A: Absolutely! At Envogue, we're thrilled to invite you to join the Envogue Gem Community. This exclusive community is perfect for those passionate about gemstones, jewelry, and all things elegant. By becoming a member, you'll gain access to special events, member-only discounts, early previews of new collections, and a platform to connect with fellow gem enthusiasts. Simply visit our Community section on Envogue and sign up with your details. We're excited to welcome you and share in our sparkling journey together!
